How to Fix Instagram ‘Couldn’t Load Image Tap to Retry’ Error

As Instagram is a popular social media platform that allows users to share photos, videos, Reels and Stories with their followers. However, sometimes Instagram users face issues like the ‘Couldn’t Load Image. Tap to Retry’ error, which can be frustrating. This error typically occurs when you are scrolling on Instagram and try to load an image on Instagram but encounter difficulties. In this comprehensive guide, we will walk you through the steps to fix this error and get your Instagram experience back on track.

What is Instagram ‘Couldn’t Load Image. Tap to Retry’ Error

Before we start the step-by-step guide, let’s understand the Instagram ‘Couldn’t Load Image. Tap to Retry’ error’ in more detail. This error message typically appears when an image fails to load on Instagram, and tapping on the screen doesn’t resolve the issue. It can occur due to various reasons, such as a poor internet connection, app glitches and bugs, or conflicts with other installed apps on your device. Now, let’s find out the solutions.

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Fix Instagram ‘Couldn’t Load Image. Tap to Retry’ Error

Method 1: Check Your Internet Connection

When troubleshooting the Instagram ‘Couldn’t Load Image. Tap to Retry’ error, the first step is to ensure you have a stable internet connection. Instagram relies on a strong network connection to load high quality images efficiently. Follow these steps:

Switch to a different Wi-Fi network or cellular data to tackle a network-related issue.

If you’re using Wi-Fi, restart your router and reconnect to it.

Disable and re-enable Airplane Mode on your device to reset the network settings.

Method 2: Update Instagram

Outdated app versions can sometimes cause compatibility issues and lead to errors like ‘Couldn’t Load Image. Tap to Retry.’ To ensure you’re using the latest version of Instagram, follow these steps:

Open your device’s app store (App Store for iOS or Google Play Store for Android).

Search for ‘Instagram’ and check for any available updates.

If an update is available, tap on ‘Update’ to install the latest version.

Method 3: Clear Instagram Cache

Accumulated cache files can interfere with Instagram’s image loading process. Clearing the cache can help resolve this issue. Here’s how:

Go to your device’s ‘Settings’ and navigate to the ‘Apps’ or ‘Application Manager’ section.

Find ‘Instagram’ in the list of installed apps and tap on it.

Select ‘Storage’ or ‘Storage & Cache’ and choose ‘Clear Cache.’

Method 4: Restart Your Device

A simple device restart can often fix temporary glitches and errors. Restarting your device helps refresh the system and clear any lingering issues. Follow these steps:

Power off your device completely.

Wait for a few seconds, then turn it back on.

Open Instagram and check if the error persists.

Method 5:Reinstall Instagram

If none of the previous steps have resolved the issue, you can try uninstalling and reinstalling the Instagram app. Here’s how:

Locate the Instagram app on your device and press and hold its icon.

Select ‘Uninstall’ or ‘Remove’ from the options that appear.

Open your app store, search for ‘Instagram,’ and reinstall

Step-by-Step Guide: How to Fix Instagram ‘Couldn’t Load Image. Tap to Retry’ Error (continued)

the app on your device.

Method 6: Check for App Conflicts

In some cases, conflicts with other installed apps can lead to the Instagram ‘Couldn’t Load Image. Tap to Retry’ error. To troubleshoot this issue, follow these steps:

Close Instagram and any other running apps on your device.

Open Instagram as the sole active app and check if the error persists.

If the error disappears, it indicates that another app was causing the conflict. Consider uninstalling recently installed apps one by one to identify the culprit.

Method 7: Verify Instagram Permissions

Ensuring that Instagram has the necessary permissions on your device is essential for smooth operation. Follow these steps to verify the permissions:

Go to your device’s ‘Settings’ and select ‘Apps’ or ‘Application Manager.’

Locate and tap on ‘Instagram’ in the app list.

Choose ‘Permissions’ and make sure that ‘Storage’ and ‘Internet’ permissions are enabled.

Method 8: Switch to Mobile Data or Wi-Fi

Sometimes, switching between Wi-Fi and mobile data can resolve connectivity issues and help load images on Instagram. Here’s what you can do:

Open Instagram and go to your profile or feed.

If you’re using Wi-Fi, disable it and switch to mobile data. If you’re using mobile data, switch to a stable Wi-Fi connection.

Check if the error persists in the new network mode.

Method 9: Disable Data Saver or Low Data Mode

Data-saving features like ‘Data Saver’ on Android or ‘Low Data Mode’ on iOS can restrict data usage for certain apps, potentially causing image loading issues on Instagram. To disable these settings:

For Android: Go to your device’s ‘Settings,’ select ‘Network & Internet,’ and turn off ‘Data Saver.’

For iOS: Go to your device’s ‘Settings,’ tap ‘Cellular’ or ‘Mobile Data,’ and disable ‘Low Data Mode.’

Method 10: Contact Instagram Support

If you’ve tried all the previous steps and the ‘Couldn’t Load Image. Tap to Retry’ error still persists, it’s time to reach out to Instagram’s support team. They can provide further assistance and investigate any potential platform-related issues that may be causing the error. Visit the Instagram Help Center or look for ‘Contact Us’ options within the app for support channels.


Encountering the Instagram ‘Couldn’t Load Image. Tap to Retry’ error can be frustrating, but with the right troubleshooting steps, you can resolve it and get back to enjoying a seamless Instagram experience. In this guide, we’ve provided you with a comprehensive step-by-step approach to fix this error. Remember to check your internet connection, update the app, clear the cache, and verify permissions. If the error persists, consider reinstalling the app, checking for app conflicts, or contacting Instagram support for further assistance.

Why am I seeing the ‘Couldn’t Load Image. Tap to Retry’ error on Instagram?

The error can occur due to poor internet connection, outdated app version, cache issues, app conflicts, or permission settings.

Can clearing the Instagram cache delete my data?

No, clearing the cache only removes temporary files and won’t delete your personal data or account information.

Should I reinstall Instagram if I encounter this error?

Reinstalling the app is a troubleshooting step that can help resolve the error if other solutions haven’t worked.

What should I do if the error persists after trying all the suggested steps

If the error persists, reach out to Instagram’s support team for further assistance.

Can using a VPN cause the ‘Couldn’t Load Image. Tap to Retry’ error?

Yes, a VPN can sometimes interfere with Instagram’s image loading process. Try disconnecting the VPN and check if the error is resolved.

Are there any temporary server issues on Instagram that can cause this error?

, temporary server issues on Instagram can occasionally cause the ‘Couldn’t Load Image. Tap to Retry’ error. In such cases, waiting for a while and trying again later can resolve the issue.